Tuesday, August 23, 2005

Evil has revealed itself

So, you may or you may not be aware of my recent computer problems. While playing WoW, intermittent UI resets became disconnects became hard locks. My wireless internet would die (even though Gavin's laptop, also on wireless, continued to work), kicking me from the game. I messed with the network and video drivers to no avail... Actually, at one point updating drivers broke the wifi connection completely.

"Time for a Windows wipe," I told myself. What a pain in the ass... So I stalled.

Recently, I began to hear noises. Computer fan noises. Is my power supply going out? No. I opened the case (its one of those fancy Dell flip top deals... thanks Jay) and found the noise coming from my video card. Its fan (video cards have fans!) is going out. Also, my wireless card was right next to the sun-hot video card. Thinking the wifi card was getting hot, I moved it down a few slots. I haven't had problems with the network connection since.

However, the crashes have continued. Turning down (way down) the video settings in the game seem to delay or eliminate the crashes, though. So, running the video card hard seems to overheat it and kill my computer.

So the question is: Can you replace a video card fan? Its an ATI radeon 9800 XT.

7 comments:

Joe said...

hm, i'd like to know too because my dell has a ati 9700 xt. it only crashes while playing wow.. never crashes with other games.

Will said...

Ok Joe... I have a support ticket open with ATI. I'll let you know how that goes.

Gavin ・ ギャビン said...

Yes it's possible. Tyan has always been really good to me about fans (on a Radeon 9700 pro). They just give them to me no charge and no questions asked. I'm told ATI will do the same, but have no personal experience with it.

Joe, if it doesn't crash under other games, you're problem is not with the fan. Sorry buddy. :(

Gavin ・ ギャビン said...

That's out of warranty, too. What nice guys those Tyan folks are!

Joe said...

darnit darn darn, no free fan!?

that's ok, sherie seems ok with the crashes.. she usually just goes back to reading manga.

Will said...

ATI Warranty Service Request Form

The link at the bottom of the page will take you to the online RMA request form. Once submitted you will receive an email within 24 hours with further instructions on your repair.

If you are within return privileges with your point of sale you may want to exchange the card instead of sending it in for repair.

ATI covers fan replacement under warranty service. There are no end user replaceable parts on ATI video cards.

If your card is out of warranty and you need a replacement fan you can search on line for Radeon Fan or Radeon Cooler and you will find 3rd party solutions for cooling your card. The 3rd party manufacturer of the fan will be able to provide compatibility information.

Modification of your card will void warranty.

Gavin ・ ギャビン said...

pwnd